- Click Tools
- Click Internet Options
- Click Delete Cookies
- Click OK
- Click Delete Files
- Click OK
- Ensure the browser is accepting cookies.
- Click Tools
- Click Internet Options
- Click the Privacy Tab
- Click Advanced
- Click Overide Automatic Cookie Handling
- Check Always allow session cookies
- Click OK
- Click Advanced Tab
- Click Restore Defaults
- Click OK
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Internet Explorer 7.0 (without deleting Cookies)
- In the top right hand corner of the screen, click Tools
- Click Internet Options
- Click on the Security Tab
- Click Reset all zones to default level
- Click Trusted Sites
- Add: https://www.netit.financial-net.com and https://www.ea.netit.financial-net.com to the trusted sites.
- Click Close
- Click on Custom Level: About 2/3 down the list, it says Navigate Sub-frames across different domains, ensure this is set to enable.
- Click Yes
- Click OK
Internet Explorer 7.0 (if Cookies need to be deleted)
- Click Privacy Tab
- Click Advanced
- Check Overide Automatic cookie Handling
- Check Always allow session cookies
- Click OK
- Click OK
- Click Delete Files
- Click OK
- Ensure the browser is accepting cookies.
- Click Tools
- Click Internet Options
- Click Privacy Tab
- Click Advanced
- Check Overide Automatic Cookie Handling
- Check Always allow session cookies
- Click OK
- Click Advanced Tab
- Click Restore Advanced Settings
- Click Apply
- Click OK
- Click on the General Tab: In the Browsing History Section, click Delete
- Click Delete Files
- Click Delete Cookies
- Click Close
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Netscape 8.0
- Click Tools
- Click Options
- Under Cookies, click Clear
- Under Cache, click Clear
- Click Tools
- Click Options
- Under Site Controls, Check Allow Cookies
- Ensure that the default security settings are checked.
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Netscape 8.1 (User will need to allow Cookies)
- Click Tools
- Click Options
- Click Allow Cookies
- Click OK
- Click Privacy
- Click Clear on Cookies and Cache
- Click OK
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AOL 1.5 (without deleting Cookies)
- Click Tools
- Click Internet Options
- Click Security
- Click Trusted Sites
- Add: https://www.netit.financial-net.com and https://www.ea.netit.financial-net.com to the trusted sites.
- Click Close
- Click on Custom Level: About 2/3 down the list, it says Navigate Sub-frames across different domains, ensure this is set to enable.
- Click Yes
- Click OK
AOL 1.5 (if Cookies need to be deleted)
- Click Tools
- Click Internet Options
- Click Delete Cookies
- Click OK
- Click Delete Files
- Click OK
- Ensure the browser is accepting cookies.
- Click Tools
- Click Internet Options
- Click Privacy Tab
- Click Advanced
- Check Overide Automatic Cookie Handling
- Check Always allow session cookies
- Click OK
- Click Advanced Tab
- Click Restore Defaults
- Click OK
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Internet Firefox 1.5.07
- Click Tools
- Click Options
- Click Advanced Tab
- Ensure USE SSL 2.0, SSL 3.0, and TLS 1.0 are checked
- Click Privacy
- Click Cookies Tab
- Ensure that there is a check in the Allow sites to set Cookies box
- Click Clear Cookies Now
- Click Cache Tab
- Click Clear Cache Now
- Click OK
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Internet Explorer for Mac 5.2
- From the menu bar, select Explorer, then choose Preferences
- Select the arrow next to Receiving Files to expand the options
- Select Cookies
- Select the When receiving cookies option to Always or Allow
- Click OK
- Reset to Default any security settings
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Safari
- From the browser menu, click Safari
- Select Empty Cache
- Click Empty
- Click OK
- Click Safari from the top bar
- If you do not see several icons across the top of the new window, click the oval button in the top right corner
- Click the Security button
- In the Accept Cookies area of the window, select the Always radio button
- Close the window
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